Windy City International Cycle - Saint Charles, Illinois Reviews
2.5
Dealership overview
Sales
1.0
Service
3.0
Parts
3.0
Warranty support
3.0
For sale from Windy City International Cycle
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Voted most helpful review
Patrick G Smith
Illinois
Reviewed on July 10, 2022
2.5
I was very disappointed with the wat the dealership handled every aspect of me going to take a look at a used bike. For one they have more than one location and the bike I was interested in was showing up at two locations so upon calling I got a confirmation for what location it was at. Made no difference to ...
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I was very disappointed with the wat the dealership handled every aspect of me going to take a look at a used bike. For one they have more than one location and the bike I was interested in was showing up at two locations so upon calling I got a confirmation for what location it was at. Made no difference to me what one as both locations were about 30 miles from my home, not only did I get confirmed where it was located by using THEIR stock number the day before but I also made an appointment to ride the bike, meaning there was a sales person assigned to me once I arrived. Upon arrival at the dealership I was told the bike was at immediately I am told the bike is not there and that it is at their other location, the other direction from my house so I start the hour long drive to that dealership, on my way there I decide to call them since there was no way I would make my appointment time only to find out that the bike is not there either and that it went to auction. It's one thing if someone beat me there to buy it but using their system and their stock number the bike is sent to auction when they know someone is coming to see it. What a total waste of MY time 3 hours of my Saturday down the drain and no less than 50 miles driven for no reason.
Sales
1.0
Service
3.0
Parts
3.0
Warranty / Support
3.0
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