Ultra Cycles reviews

I got this bike six months ago and have hadno trouble with it. Except for having trouble starting it in the cold weather. Other than that it is an excellent hog. Show less

Thats all it does! I bought a 2000 GP Softail and put approximately 1300 miles on it and sold it. I have been riding for about 18 years, have experienced a variety of bikes and have come to a conclusion, American bikes (all of them) are not to be ridden! They are supposed to sit there and look pretty! Maybe fire them up to hear the rumble from time to time but, for God's sakes, never take them on the road. They leave you stranded, bolts vibrate off, they all leak oil, and will frustrate the hell out of you. Keep it clean so you can show it to your friends and neighbors when they come over, but for your own sanity, don't ride it. I feel let down by american bike manufacturers in that they can not produce a well built, dependable, good handling, low maintenance machine. I currently own two asian models and am completly satisfied with both. Good luck to anyone who buys american bikes ... and be safe! Show less

I can't get my local dealer to fix anything under warranty. I've had it in the shop twice to fix the same things with no luck. Ultra better stand up and take notice. Plus, it took Ultra 6 months to get me a owners manuel. Not good! Show less

20K doesn't do any better than this--113 SS, softail frame.,180 rear, monoshock suspension. The only thing this bike was missing is locktight on the parts and a high torque starter. Show less

I have a 98' Ultra Legecy and it's in the shop more than I ride it. Because of warranty work it takes forever to get anything fixed on this bike its just a rat race and I'm not the only one with this problem so think twice when u are going to purchase on of these bikes looks can be deceiving. Show less

I have owned my 99 ground pounder for over a year now. I had some problems with torsion arm susp. I had so many problems and delays with warranty dept. I installed shocks out of my own pocket. Other than that I love my bike. I have 18000 mi. no motor or trans.problems. Show less

I haven't seen an Ultra yet that I didn't like. One thing: be very wary when purchasing the warranty. I have an older bike but have had a few problems, especially with "the warranty people". I have been dealing with them for 1 1/2 months and nothing has been resolved. I called the Better Business Bureau which informed me that this company has had "a poor standing since 1992". I almost forgot the 24-hour towing took over 2 days to coordinate. Thank God my bike broke down at the house and not on the highway. Before purchasing or accepting a warranty, call the BBB and request the history. You maybe surprised. I can honestly say that Ultra needs to provide quality customer service after the purchase and ensure that we are being provided services promised. Show less

Go search and see if you can find a better bike with a 113-cubic-inch motor, stretch tank, custom paint and a four-year warranty for under 20kgood luck!!!I have owned mine for almost one year and yes I have had some probs, but my Harley was in the shop a hell of a lot more and leaked a lot more. Highly recommended Show less

My model has been in the shop for 63 days out of the 6 months I have owned it. I purchased it off of the showroom floor. The engine and brakes are the best you can get, but the rest of the bike (everything from starters, kickstands, seals, ignition switches, pulleys, oil bag mounts...you name it) are alarmingly substandard. There are too many cut corners. You never know if you will be stranded in the middle of nowhere unable to start the beast. The manufactures warranty has been a frustrating nightmare as well. The fender was damaged when the rear pulley separated and the belt flew off. The fender was sent back to the manufacturer for repair. The manufacturer gave a turnaround time of 3 weeks. On the 21st day the dealer finally received the part back, when the box was opened it was the same...UNREPAIRED fender, and all of this after they had declared that the reason for the pulley separation was due to my lack of maintenance. They advised the dealer that I should have had the alignment checked on this brand new bike with only 2300 miles on it. I love the looks and power of this bike but the expected quality is not there. The customer service is also an insult. Show less

The bike rides and handles fine, but the stock seat is a torture device. The stock "Siamese" pipes are junk. Ultra does not record colors so no touch-up paint is available. Dealers are not required to stock parts so your bike will be down until parts come from Ultra ( and this can be weeks!). I've been trying to get my Groundpounder straight since March and it's now July 2000! Ultra warranty service folks are not riders and not much help. Tanks are 5.5 gallons stretch but due to improper petcock placement, the tanks only have 4.2 gallons usable. The oil tank leaks past the cap and Ultra says to take out oil until it doesn't leak anymore! Bike vibrates horribly and engineering has not compensated. Many problems with lights, parts rubbing off paint/getting loose and rattling. To access wiring (normally in the headlight) the gas tank must be removed! BACK TO THE DRAWING BOARD!!! Probably most popular with first-time riders who don't know any better. It's all after market anyway - build your and you'll probably do better than this! Show less