Garcia Moto BMW DUCATI KTM INDIAN - Raliegh, North Carolina Reviews

On 6/21/24 I signed for 2014 BMW R1200RT from Garcia Moto, which was on consignment, after spending 5 days or so in discussions/negotiations with my salesperson Cody (who was awesome). I live in Arizona some 2200 miles away. The bike I purchased was advertised as having a two (2) year warranty INCLUDED WITH THE PURCHASE. When it came time to move forward I was told the warranty would have to be purchased if I wanted one. Mind you, the advertisement was STILL POSTED AS WE SPOKE AND FINALIZING THE PAPERWORK! What I was told was the “IT guy was supposed to have taken it off earlier when the bike price was reduced,”. How does a warranty just disappear? Needless to say I attempted on several occasions to contact the owner, Garret, but he won’t respond to me. Instead he communicated through the sales person and still maintained it was a mistake by the IT guy and had to be purchased. He even went as far as saying I COULD RETURN THE BIKE FOR A FULL REFUND (I wonder if he would stick me with the shipping both ways?) Anyway, I’ve contacted the Atty General and other complaint avenues in order to make potential buyers aware of Garcia Moto‘s practice in this case. I’m sure everyone won’t have the same experience but think twice before you spend your money there. If there is another dealership offering the same bike, GO THERE FIRST! Garret has no shame! Show less