Voted most helpful review
Reviewed on September 18, 2011
I have had a minor computer oriented bug in my RT Limited Edition since about the second week of ownership. Just last week I took it in for the second time and left it for them to check it out. Then during the same day I got sick and was hospitalized for three days. My spouse made contact with...
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I have had a minor computer oriented bug in my RT Limited Edition since about the second week of ownership. Just last week I took it in for the second time and left it for them to check it out. Then during the same day I got sick and was hospitalized for three days. My spouse made contact with the local service and sales Department personnel, Roxie, Mark and Jim, explaining she would like to get it back home and out of their way. They discussed several ways and settled on having Rodney bring it home and she would return him to the service department. Rodney brought it home safe and sound, parked it in the garage for her and she returned him back to the service department. Believe me when I say, this is not your normal service from past experiences with other dealerships. Additionally, I have had to return it once since getting back to riding and they have bent over backwards to get me and my Spyder in and out in the shortest time possible. We were chasing down a computer-oriented gremlin and so far they have used a lot of gremlin spray to kill it but we are hoping the last treatment did it in. Thanks "everyone" for the excellent service experience.
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